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CRM Solutions | CRM Solutions |
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Customer relationship management (CRM) covers methods and technologies used by companies to manage their relationships with clients. Information stored on existing customers (and potential customers) is analyzed and used to this end. Automated CRM processes are often used to generate automatic personalized marketing based on the customer information stored in the system.
We use SugarCRM [ http://civicrm.org/ ] or CiviCRM [ http://civicrm.org/ ] for our CRM solutions code base. SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs. CiviCRM is the first open source and freely downloadable constituent relationship management solution. CiviCRM is web-based, open source (hence highly extensible) and internationalized. It is a powerful contact, fund raising and eCRM system that allows you to record and manage information about your various constituents including volunteers, activists, donors, employees, clients, vendors, etc. We provide installation, customisation, support and website or cms integration for your very own CRM solutions. With options starting as low as $99 per month, you simply can't get a better cost to market ration for CRM implementations. |
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